Privacy Policy

Introduction

Mito Group Management (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our financing consultancy services, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect the following information when you interact with us:

Contact details — name, phone number, email address, mailing address
Enquiry details — the type of financing you’re interested in, estimated amount, and any information you share in your message
Financial information — where relevant to processing your financing enquiry (e.g. income range, existing commitments), only when voluntarily provided
Technical data — IP address, browser type, and website usage data collected automatically through cookies or analytics tools

2. Information We Collect

We use the information collected to:

Respond to your enquiries and provide consultation on financing options
Connect you with relevant financing partners, where applicable
Improve our website and services
Send updates, financing tips, or promotional content, if you’ve opted in
Comply with legal or regulatory obligations

3. Legal Basis for Processing

We process your personal data based on:

Your consent (e.g. submitting a form, subscribing to our newsletter)
The necessity to take steps at your request before engaging our services
Our legitimate interest in operating and improving our consultancy services

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Financing providers/partners — solely for the purpose of processing your financing enquiry, and only with your knowledge
Service providers — such as website hosting, email, or CRM tools, who assist us in operating our business
Legal authorities — where required by law or to protect our legal rights

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

7. Your Rights

Under the PDPA, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Withdraw your consent to processing at any time
Request that we limit or stop processing your data, subject to legal exceptions

To exercise any of these rights, contact us at admin@mitogroupmgt.com.

8. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. You can control or disable cookies through your browser settings, though this may affect certain website features.

9. Third Party Links

Our website may contain links to third-party websites (e.g. financing partners, social media). We are not responsible for the privacy practices of those external sites, and we encourage you to review their respective privacy policies.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us: